Help and FAQs
why am I getting
the song download error "unable to validate store"?
The digitalphono music Store is relying on your digitalphono music player
to play files in song format, so you must first download and install the
player before downloading song files.
UNABLE TO VALIDATE STORE is encountered when:
-
The file downloaded is corrupted, or the songfile server becomes unavailable.
-
Your solution to this transmission or server problem is to retry the song
download after waiting a moment or two. If this proves unsuccessful, you
might want to try another time on another line.
If this problem persists for you, then please fill out our tech support
form and we'll work to resolve the situation.
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