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Help and FAQs
 
why am I getting the error "Invalid song file"? 

Your digitalphono music player does not support WAV, RA, or the encrypted songs from Electric Audio player. 

You can only open digitalphono music song files or playlist files which you have downloaded from an digitalphono music source. These files are encoded and paired with a license file which authorizes their use on your PC. 

If you experience problems playing a file which you have previously played and fear possible file corruption, you can always download the song again from our site (there is no charge for additional downloads of a purchased song). 
 
  

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