Help and FAQs
how do I respond
to "select More Info/Pick App/Save File/Cancel"?
Select MORE INFO/PICK APP/SAVE FILE/CANCEL is encountered when:
-
the player installation has not completed successfully, or
-
the browser has not been properly configured, or
-
your browser may be an older version that we don't support
The troubleshooting common problems
page will walk you through the solution.
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